DEVELOPING AN ANDROID-BASED SERVICE APP FOR VENDORS PROJECT
Keywords:
Service, Electronic, Media, AndroidAbstract
Currently, the role of service provision is crucial, especially for providers in the field of electronic service services that offer mobile and fast services. Speaking of service provision, particularly in the city of Cianjur, there are many shortcomings in terms of service quality, especially in electronic equipment services such as television repairs, refrigerators, washing machines, mobile phones, and so on. There is also a lack of effective means to market their services, with some still relying on print media. With the advancement of information technology, people have increasingly turned to the internet (online) or Android smartphones to fulfill their various needs. The development of an Android-based service vendor application aims to assist service providers in marketing their services. This research adopts the waterfall method for system development because it provides a clear sequence in solving application problems. As a result, an application is produced that can act as an intermediary between service technicians and customers in need of services. The reliability of the application is also tested through blackbox testing
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